macsRemote Services

In contrast to the advisory assistance provided by the technical call centre, which is linked to using Hella Gutmann diagnostic devices, Hella Gutmann Remote Services are open to all workshops and car dealerships without restriction. All that is required on site in the workshop is the macsRemote device with a stable connection to the internet. You can then request that a Hella Gutmann remote expert remotely performs the required individual digital measure on the relevant customer vehicle for you. This saves you valuable time, maintains your independence and also allows you to retain customers with the latest vehicles.

Currently, our remote services are available in seven countries. You do not have to make a contractual commitment to use them. After completing the one-time registration, simply go to macsremote.obd.help and select the vehicle and the service you want. The vehicle and costs specific to the case are displayed. Order the service with a click and wait briefly for the online response from the remote expert. Payment is based on the pay-per-use principle. It couldn't be simpler or more transparent!