The low beam can fail on the vehicle named above.
Replacing the bulb and checking fuses F12 /F13 for the low beam did not solve the problem.
In this series, it can happen that the contacts in the fuse box overheat and burn if the low beam is switched on permanently.
To assess the contacts, pull out the lower grey plug in the fuse box (next to the OBD connector in the footwell on the driver's side). The relevant contacts are Pin 7 (grey / black cable) and pin 8 (grey cable).
The vehicle manufacturer has already recognized the problem. A more robustly configured connector kit for the low beam, article number 71745167, is available from the vehicle manufacturer.
Important safety notice
The following technical information and tips for practical use have been set up by HELLA in order to offer professional support to automotive workshops in their daily work. The information available here on this website is only to be used by appropriately trained specialist staff.
The reprinting, distribution, reproduction, exploitation in any form and disclosure of the contents of this document, even in part, is prohibited without our express written approval and indication of the source. The schematic illustrations, figures and descriptions are for explanation and presentation of the document text and cannot be used as a basis for installation or design. All rights reserved.