Let's assume a customer brings a vehicle into your workshop with minor front damage. It soon becomes apparent that you need to replace the HELLA Matrix LED headlamp. Actually a routine job that should be done quickly – which is what you tell your customer. But then comes the nasty surprise: the newly installed headlamp does not work. Instead, the error code "Power module, headlamp right – function faulty" is stored. And this is exactly where the remote service for workshops comes into play – this is how you proceed:

1. You connect the macsRemote device to the vehicle's OBD socket and dial up via tablet, notebook or PC by entering your user ID. The vehicle identifies itself via the VIN. 5. After that, you only have to adjust the headlamp and possibly delete the error memory – all done. The headlamp works, your customer gets the vehicle back on time and you save time and nerves.

Here you can find more information about the HELLA Gutmann macsRemote Service for workshops