Ford S-Max/Galaxy - Headlamps fail when driving | HELLA

Ford

S-Max/Galaxy

Model Year: 10/2014 – 02/2016

With LED bend lighting

Mondeo

Model Year: 05/2014 – 12/2015

With LED bend lighting

Headlamps fail when driving

If the above problem is detected when driving, a defective headlamp control unit can be the underlying cause.

If the headlamps fail, proceed as follows:

  • Stop the vehicle (caution: take traffic conditions into account)
  • Turn off ignition
  • Switch on the ignition and restart the engine (the headlamps will be reactivated)
  • Repeat the procedure should the headlamps fail again
  • Visit an authorized specialist garage immediately

Remedy:

Have the software for the headlamp module and BCM (body control module) updated in an authorized specialist garage.

The vehicle manufacturer has already addressed the issue and notified the owners of all the models concerned. For various reasons, however, it must be assumed that not all vehicles have been checked or rectified.

Important safety note Technical information and practical tips have been compiled by HELLA in order to provide professional support to vehicle workshops in their day-to-day work. The information provided on this website is intended for use by suitably qualified personnel only. Reprinting, distribution, reproduction, exploitation in any form or disclosure of the contents of this document, even in part, is prohibited without our express, written approval and indication of the source. The schematic illustrations, pictures and descriptions serve only for the purposes of explanation and representation of the instructions and cannot be used as a basis for installation or assembly work. All rights reserved.

How helpful is this article for you?

Not helpful at all

Very helpful

Please tell us what you did not like.

To get the free HELLA TECH WORLD newsletter.

Many thanks. But before you go.

Sign up for our free HELLA TECH WORLD newsletter to receive the latest technical videos, car repair advice, training course information, marketing campaign details and diagnostic tips.

Show additional information on our newsletter Hide additional information on our newsletter

Register for our free HELLA TECH WORLD newsletter to stay up-to-date with the latest technical videos, car repair advice, trainings, diagnostic tips and marketing campaigns.

Together we can get cars back on the road quickly!

Please note:
You will only be subscribed to the newsletter once you have clicked on the confirmation link in the notification e-mail you will receive shortly!

Data Protection | Unsubscribe

Please note:
You will only be subscribed to the newsletter once you have clicked on the confirmation link in the notification e-mail you will receive shortly!

Data Protection | Unsubscribe

Almost there!

All you need to do is confirm your sign up!
We've sent an e-mail to your email address.

Check your inbox and click on the confirmation link to start receiving HELLA TECH WORLD updates.

Wrong e-mail or no confirmation received?
Click here to enter it again.

SIGN UP NOW!

To get the free HELLA TECH WORLD newsletter.

Show additional information on our newsletter Hide additional information on our newsletter

Register for our free HELLA TECH WORLD newsletter to stay up-to-date with the latest technical videos, car repair advice, trainings, diagnostic tips and marketing campaigns.

Together we can get cars back on the road quickly!

Please note:
You will only be subscribed to the newsletter once you have clicked on the confirmation link in the notification e-mail you will receive shortly!

Data Protection | Unsubscribe

Please note:
You will only be subscribed to the newsletter once you have clicked on the confirmation link in the notification e-mail you will receive shortly!

Data Protection | Unsubscribe

Almost there!

All you need to do is confirm your sign up!
We've sent an e-mail to your email address.

Check your inbox and click on the confirmation link to start receiving HELLA TECH WORLD updates.

Wrong e-mail or no confirmation received?
Click here to enter it again.