Using artificial intelligence, Hella Gutmann is ushering in a new era of vehicle diagnostics: with automated diagnoses.
• Vehicle diagnostics with less than three clicks
Like an intelligent automatic transmission in a vehicle, the mega macs in AD mode automatically selects the next diagnostic step and guides the user through the diagnostic process. The AD system makes decisions on which further steps are necessary to isolate potential causes and ultimately to rectify the error. Thanks to AI, the mega macs in AD mode knows the shortest route for all system diagnostics, which systems are installed in the vehicle and which parameters are relevant for the diagnostic process. It is able to correlate and evaluate these – in a very similar way to a self-learning automatic transmission system that makes the right decision based on the situation. And, of course, AD with the mega macs also offers a "tip-tronic" function. The user can track all automated steps in real time and has the option to intervene manually at any time. In the end, the AD suggests the most likely defective component or spare part to the user and provides necessary additional information such as installation instructions. 'Automated Diagnosis' is an intelligent system that continually improves itself. The AD function is based on around 2 billion historical error codes and around 5 million statistically recorded causalities from the Technical Call Centre. Even at this stage, the defective components can be identified with a high degree of probability in more than 80 percent of diagnostic cases. This high success rate will constantly improve thanks to AI and feedback from more than 120 automotive experts. AD will be integrated into the SDI mega macs diagnostic software by the end of 2022, so it will automatically be available to all mega macs users with the appropriately configured devices.