Thermal management expert Behr Hella Service uses numerous measures to help garages convey to their customers the benefits and importance of having their air-conditioning systems checked. For example, a weather-proof 3-meter wide banner displaying the words "Air-conditioning system check available here - for the perfect climate in your vehicle" at the entrance of the garage attracts attention. Once inside the garage, a poster and a 1.5 meter inflatable penguin remind drivers again of the importance of having their air-conditioning systems checked regularly (annually or every 15 000 kilometers). Illustrated flyers explaining the procedure drive home the point. Only regular replacement of the cabin filter, inspection of all the components, function and performance testing and disinfection of the evaporator can prevent the growth of harmful bacteria and fungal spores in the air-conditioning system. The thermal management expert also offers comprehensive technical support via the HELLA Tech World (www.hella.com/techworld) technical support portal: check lists and videos showing the steps involved in replacing a compressor, for example, technical brochures with a wealth of information about thermal management and maintenance for air-conditioning and cooling systems. The latter are very useful to have in the garage to determine the types and quantities of refrigerant and compressor oil for various air-conditioning and engine cooling systems. Furthermore, the know-how tool offers detailed information about every aspect of thermal management. The animated 3D tool illustrates complex links between assemblies and provides effective support in fault analysis.