Welcome to HELLA GmbH & Co. KGaA
We are delighted that you have chosen a product from HELLA GmbH & Co. KGaA in our partner's online shop. HELLA GmbH & Co. KGaA is a company that offers dropshipping services for various online stores. Dropshipping means that we ship the products you order from an online store directly from our warehouse to you without the online store physically owning or storing the products. In this document, we inform you about how we process your personal data when you order products that we ship for you via an online store that works with us.
What data do we process and why?
We process your personal data that you have provided when ordering HELLA products from one of our partners in order to fulfill the order and deliver the products to you. The processing includes the transmission of your data from the partner to us in order to pack and ship the products and to process any returns or complaints. The processing takes place on the basis of the contract that you have concluded with the partner and serves to fulfill our contractual obligations towards the partner (Art. 6 para. 1 lit. b GDPR).
Data access
To ensure proper operation, only selected employees at HELLA have access to your data. The data may not be used by these employees for their own purposes. The employees responsible for data processing are obliged to maintain confidentiality and data secrecy. In addition, an appropriate level of data protection is ensured.
Security
We take technical and organizational security measures to protect your data managed by us against manipulation, loss, destruction or access by unauthorized persons or unauthorized disclosure. Access to your data is only possible for a few authorized persons.
Our security measures are continuously improved and adapted in line with technological developments.
How do we share your data with third parties?
We only share your data with third parties who are involved in the processing of your order or who support us in the provision of our services. This includes:
We only share your data with third parties who take appropriate data protection measures and who comply with the applicable data protection laws. We do not transfer your data to third countries outside the European Economic Area unless there is an adequate level of data protection or another suitable guarantee.
How long do we store your data?
We only store your data for as long as is necessary for the purposes for which we collected it or as required by law. As a rule, this means that we store your data for the duration of our business relationship with you or the online store from which you ordered the products, as well as for a reasonable period of time thereafter in order to process any complaints or legal claims. After this period has expired, we will delete or anonymize your data so that no more personal data is stored and it is therefore no longer possible to draw any conclusions about your person.
What rights do you have regarding your data?
You have the following rights with regard to your data:
To exercise your rights, you can contact us at any time using the contact details below. We will respond to your request as soon as possible, but within one month at the latest.
How can you contact us?
If you have any questions, comments or complaints about this privacy policy or our data processing, you can contact us as follows:
HELLA GmbH & Co. KGaA.
Rixbecker Str. 75
D-59552 Lippstadt
E-mail: datapr ivacy@forvia.com
How can we change this privacy policy?
We reserve the right to amend this Privacy Policy at any time to adapt it to changed legal, technical or business circumstances. We will inform you of any changes by publishing the updated privacy policy on our website and indicating the date of the last change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
This Privacy Policy was last amended in April 2024.