Privacy Policy for Dropshipment by FORVIA HELLA


Welcome to HELLA GmbH & Co. KGaA

We are delighted that you have chosen a product from HELLA GmbH & Co. KGaA in our partner's online shop. HELLA GmbH & Co. KGaA is a company that offers dropshipping services for various online stores. Dropshipping means that we ship the products you order from an online store directly from our warehouse to you without the online store physically owning or storing the products. In this document, we inform you about how we process your personal data when you order products that we ship for you via an online store that works with us.

What data do we process and why?

We process your personal data that you have provided when ordering HELLA products from one of our partners in order to fulfill the order and deliver the products to you. The processing includes the transmission of your data from the partner to us in order to pack and ship the products and to process any returns or complaints. The processing takes place on the basis of the contract that you have concluded with the partner and serves to fulfill our contractual obligations towards the partner (Art. 6 para. 1 lit. b GDPR).

Data access

To ensure proper operation, only selected employees at HELLA have access to your data. The data may not be used by these employees for their own purposes. The employees responsible for data processing are obliged to maintain confidentiality and data secrecy. In addition, an appropriate level of data protection is ensured.

Security

We take technical and organizational security measures to protect your data managed by us against manipulation, loss, destruction or access by unauthorized persons or unauthorized disclosure. Access to your data is only possible for a few authorized persons.

Our security measures are continuously improved and adapted in line with technological developments.

How do we share your data with third parties?

We only share your data with third parties who are involved in the processing of your order or who support us in the provision of our services. This includes:

  • The online store you ordered the products from to confirm the order.
  • Our logistics partners who ship the products to you to enable delivery.
  • Our IT service providers who ensure the security and functionality of our services.

We only share your data with third parties who take appropriate data protection measures and who comply with the applicable data protection laws. We do not transfer your data to third countries outside the European Economic Area unless there is an adequate level of data protection or another suitable guarantee.

How long do we store your data?

We only store your data for as long as is necessary for the purposes for which we collected it or as required by law. As a rule, this means that we store your data for the duration of our business relationship with you or the online store from which you ordered the products, as well as for a reasonable period of time thereafter in order to process any complaints or legal claims. After this period has expired, we will delete or anonymize your data so that no more personal data is stored and it is therefore no longer possible to draw any conclusions about your person.

What rights do you have regarding your data?

You have the following rights with regard to your data:

  • The right to information about the data we hold about you and to receive a copy of this data.
  • The right to rectification or erasure of your data if it is incorrect, incomplete or no longer required.
  • The right to restrict or object to the processing of your data if you dispute the accuracy, lawfulness or necessity of the processing or if you have withdrawn your consent.
  • The right to data portability, i.e. the right to receive your data in a structured, commonly used and machine-readable format or to transmit it to another controller.
  • The right to lodge a complaint with a supervisory authority if you believe that we are not processing your data in accordance with the applicable data protection laws.

To exercise your rights, you can contact us at any time using the contact details below. We will respond to your request as soon as possible, but within one month at the latest.

How can you contact us?

If you have any questions, comments or complaints about this privacy policy or our data processing, you can contact us as follows:

HELLA GmbH & Co. KGaA.
Rixbecker Str. 75
D-59552 Lippstadt
E-mail: dataprrisn@igumivacy@forvia.com

How can we change this privacy policy?

We reserve the right to amend this Privacy Policy at any time to adapt it to changed legal, technical or business circumstances. We will inform you of any changes by publishing the updated privacy policy on our website and indicating the date of the last change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

This Privacy Policy was last amended in April 2024.