Ford Mondeo - Front headlamp goes out | HELLA



Model year: 05/2014 – 12/2015

With LED bend lighting

Front headlamp goes out

On the vehicles mentioned above, customers have complained that the front headlamps fail while driving.

The reason for this problem is faulty software for the headlamp module.

If the headlamps fail while driving, the first steps to take are as follows:

  • Stop vehicle (caution: pay attention to traffic)
  • Switch off the ignition
  • Switch on the ignition and start the engine (the headlamps are reactivated)
  • If the headlamps fail again, repeat the process
  • Find a specialist garage immediately

The specialist garage will install a software update for the headlamp module and the BCM (body control module).

The vehicle manufacturer has already addressed the issue and notified the owners of all the affected models. For various reasons, however, it must be assumed that not all vehicles have been checked or modified.

Important safety note Technical information and practical tips have been compiled by HELLA in order to provide professional support to vehicle workshops in their day-to-day work. The information provided on this website is intended for use by suitably qualified personnel only. Reprinting, distribution, reproduction, exploitation in any form or disclosure of the contents of this document, even in part, is prohibited without our express, written approval and indication of the source. The schematic illustrations, pictures and descriptions serve only for the purposes of explanation and representation of the instructions and cannot be used as a basis for installation or assembly work. All rights reserved.