|
Click any of the questions below for answers to our most common inquiries.
1. I want to convert my vehicle’s headlights to Xenon/HID. Does Hella sell Xenon (HID) retrofit kits for my vehicle?
2. I have cracked a lens on my Hella lights and need to purchase the lens itself. Does Hella sell replacement parts for their light kits?
3. Does Hella make any 24V lighting products?
4. Are the measurements on the diagrams in metric or English measurements?
5.
I see that some products say “ECE”, “DOT”, or “SAE”.
What do these abbreviations mean?
6.
What is the difference between products that are
DOT/SAE approved and products that are labeled “For Off-Road Use Only"?
7. Can I buy directly from Hella, Inc.?
8. Why are some bulbs available in 100W but are not listed on the spare parts list?
9. Can I mount my lamps upside down?
10. I have Hella driving/fog lights on my vehicle as a factory installed option. Where do I find replacement parts such as lenses or covers for these lights?
11. Are Hella products covered under warranty? And if so, how do I process a warranty claim?
12. I am looking for a copy of the wiring diagram or installation instructions for my Hella Lights. Do you have one available online?
13. Do you have marketing materials available online?
1.
I want to convert my vehicle’s headlights to
Xenon/HID. Does Hella sell Xenon (HID) retrofit
kits for my vehicle?
No. The Xenon or HID "retrofit" kits that are
widely sold on the Internet are illegal and potentially
harmful to other drivers. The only legal Xenon conversions
are those that use factory parts designed for a specific
model of vehicle and sold by the manufacturer as an
optional upgrade. The Xenon headlamps are designed
as a complete system that includes the bulb, reflector,
lens, housing, ballast, and other specific parts. Merely
using the bulb and ballast inserted into a modified
Halogen headlight housing will not give the proper
light pattern. This is due to the fact that reflectors
manufactured for Halogen bulbs and reflectors manufactured
for Xenon capsules are very different in design and
are not compatible. The result is usually a large amount
of glare and scattered light that can blind oncoming
drivers. Because these kits are illegal, Hella does
not sell or endorse any Xenon “retrofit” kits.
Back
To Top
2. I have cracked a lens on my Hella lights and need
to purchase the lens itself. Does Hella sell replacement
parts for their light kits?
Hella does not sell individual repair parts at this time, only complete kits. Some Hella vendors do, however, sell individual repair parts such as lenses, mounting hardware, or grommets. Please check with a Hella Retailer for more information. here: Retailers
Back To Top
3. Does Hella make any 24V lighting products?
Yes. All lights, accessories, and bulbs listed on this website are 12V unless otherwise noted, but we have many featured products available in 24V. Most lights can be converted to 24V by merely replacing the 12V bulb with a 24V bulb. The wiring itself is no different. You can check availability in our online catalog by clicking here: Online Catalog or by contacting a Hella retailer listed here:Retailers
Back To Top
4. Are the measurements on the diagrams in metric
or English measurements?
All measurements are in millimeters unless otherwise noted.
Back To Top
5.
I see that some products say “ECE”, “DOT”, or “SAE”.
What do these abbreviations mean?
“ECE”, “DOT”, and “SAE” are all abbreviations for
different regulatory agencies that govern the automotive
lighting market in different regions of the world.
ECE - Economic Commission for Europe
DOT - United States Department of Transportation
SAE - Society of Automotive Engineers
Only lights that have a DOT or SAE approval are legal for use on US highways. ECE approved lighting is only for use on European highways and is not legal for use on American roads.
Back To Top
6.
What is the difference between products that
are DOT/SAE approved and products that are labeled “For Off-Road Use Only"?
Products that are DOT/SAE approved are legal
for use on all roads and highways in the United
States. Products without this approval or products
that are labeled “For Off-Road Use Only” are
not legal for use on U.S. roads and highways.
Back To Top
7. Can I buy directly from Hella, Inc.?
Not at this time, but there is a list of Hella retailers that you can access by clicking here: Retailers
Back To Top
8. Why are some bulbs available in 100W but are not
listed on the spare parts list?
Hella has several high-wattage bulbs for sale that are not SAE/DOT certified and should be used at the consumer's discretion. These are intended for Off-Road or Racing use only and may require wiring upgrades or additional relays.
Back To Top
9. Can I mount my lamps upside down?
Most Hella pendant style aftermarket
lamp kits are designed to be mounted either above
or below the bracket. To mount these lamps upside
down, the lens/reflector assembly will need to
be rotated 180° to keep the proper alignment of the
beam pattern. This can easily be done by loosening
the front mounting ring and rotating the lens/reflector
assembly before re-tightening. The beam pattern
will be noticeably better if this step is taken.
Back To Top
10. I have Hella driving/fog lights on my vehicle
as a factory installed option. Where do I find replacement
parts such as lenses or covers for these lights?
Being a worldwide leader in lighting, Hella manufactures lighting components for many new vehicle manufacturers. Hella usually provides only the lamp portion itself to the manufacturers who, in turn, design and construct their own housings and mounting brackets for their specific vehicles. For that reason, Hella does not have access to any parts for factory installed Hella lighting. Any parts or warranty information for these lights will have to come from the manufacturer.
Back To Top
11. Are Hella products covered under warranty? And
if so, how do I process a warranty claim?
Yes, all Hella products are covered by a one year warranty against manufacturing defects. This warranty is exclusively handled by the Hella retailer that you originally purchased the product from. You must contact the retailer for any warranty claims. Do not send any material directly to Hella for warranty claims. For complete details on the Hella warranty, please click the link here: Warranty
Back To Top
12. I am looking for a copy of the wiring diagram
or installation instructions for my Hella Lights.
Do you have one available online?
Yes, we have copies available
online:
Back To Top
13. Do you have marketing materials available
online?
Yes, please register for the Hella Aftermarket Club here: 'DIYs & Technicians'
Extranet and visit the Marketing section. There you willl find all of the most current catalogs, flyers, brochures in downloadable PDF form.
Back To Top
|
