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    INTRODUCING HELLA SERVICE PARTNERS...

    The HELLA SERVICE PARTNER network now boasts more than 4,000 service partners throughout Europe. Three HELLA SERVICE PARTNERS are introduced each month. They report on their experiences with the concept, the strengths of their garages and much more.

    Denmark

    HELLA SERVICE PARTNER – Au2nord garage

    Au2nord is a new garage based in Otterup, Denmark. It opened its doors to the public in September 2010. In addition to the owner, the team consists of another 3 people.     

    The owner, Jens Larsen, became aware of the "local wholesaler" "FTZ" via the HELLA SERVICE PARTNER concept. He realised the advantage of a link to a strong brand like HELLA that creates synergies ultimately of benefit to customers. In addition to the strong brand, national and local advertising helps young enterprises acquire a good, sound marketing profile. HELLA SERVICE PARTNERS have easy access to banners, flyers and other advertising materials designed to inform customers, create trust and develop a stable customer base.     

    Au2nord repairs all makes of vehicle. Its expertise ranges from rectifying bodywork and accident damage to servicing and repairing the electronics in air-conditioning systems.     

    The service partnership with HELLA facilitates our work so that we can concentrate on the customer. As a result we have a strong position in the market and as a HELLA SERVICE PARTNER, are well equipped for the future.     

    A HELLA SERVICE PARTNER garage takes part in a further training programme to make it stronger and ensure it is even better acquainted with the latest technology for petrol and diesel engines.   This training programme also shows where new equipment is needed, e.g. for testing. A HELLA SERVICE PARTNER is well equipped for the future.     

    Au2nord
    Ørkebyvej 1 B
    5450 Otterup Denmark    

    Owner: Jens Larsen   
    Tel. 2049 2852
    E-mail: info@autonord.dk
    Website: www.au2nord.dk

    02.06.2012
     

     

    Netherlands

    HELLA SERVICE PARTNER – Autoservice Valstar  

    Autoservice Valstar, a garage in Kwintsheul in the Netherlands has been a HELLA SERVICE PARTNER for three years now. Backed by a 5-man team, the car mechanic Roy Zuijderwijk performs servicing and repairs on cars and small commercial vehicles.   

    Autoservice Valstar uses the latest diagnostic tools and ultra-modern equipment and measuring devices to perform servicing and repair work in line with the wishes of customers. Additional support is provided here by the HELLA GUTMANN SOLUTIONS database and HELLA's technical hotline. Thanks to this overall package, practically all motor vehicle problems can be solved.   

    In addition to the technical service, great importance is also attached to customer service at Autoservice Valstar. Customers are informed about the latest campaigns and offers with marketing materials from HELLA such as posters, leaflets, banners and customised mailings. Customer satisfaction is demonstrated in the way they rate the garage: A full 8.8 (on a scale of 1 to 10, with 10 being the top score)!       

    Autoservice Valstar
    Bovendijk 15
    2295 RV Kwintsheul
    Netherlands  

    Owner: Roy Zuijderwijk 
    Tel. (+31) 174 293141
    E-mail : info@autoservicevalstar.nl
    Website: www.autoservicevalstar.nl

    01.19.2012
     

     

    Spain

    HELLA SERVICE PARTNER – Alcolea Auto  

    The garage Alcolea Auto in AlcorÓn, a district of Madrid (Spain), has been a HELLA SERVICE PARTNER for 3 years now. The team boasts 7 employees. The garage learnt about the HELLA SERVICE PARTNER concept from the wholesaler Rodher and then became a service partner itself just three months later. One reason for this decision is the good support from HELLA, such as training, technical information and the TecDoc database. Alcolea Auto specialises in electronics, electrics, lighting, thermal management and general mechanics. HELLA supports its service partners above all with thermal management and lighting technology. The support provided by HELLA is a major advantage for the garage. The marketing documents inspire trust and a sense of responsibility among customers.     

    ALCOLEA AUTO
    C/ Electricistas, 3 - PolÍgono URTINSA I
    28925 AlcorcÓn (Madrid)
    Spain   

    Owner: Juan Carlos Alcolea Rios  

    Tel. (+34) 2049 2852
    Website: www.diagnosis-electronica-automovil.com

    01.19.2012
     

     

     
     
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    01.19.2012